Shipment

When will my order ship?

Orders will be shipped within 3 working days (UK).

How can I check the status of my order?

Track your order via Royal Mail Tracked and/or inquire about your order via @MTRPLDN We have a 24/7 response rate via Facebook x Instagram

Payment

UK shipping?

UK Delivery : We are currently FREE SHIPPING all UK deliveries. (from JUL 26 only orders £45 and above will be shipped for free)  Orders below this mark will require a £3.50 postage charge

International delivery: We ship internationally with a duration of roughly between 5-7 days; Mousetrap LDN ship internationally via Royal Mail Tracked and an additional  £8 shipping fee will be applied.

Will Covid 19 slow down my order?

We can re-assure you that during this time we are doing our upmost to retain sufficient care when handling products making sure that the correct discern is being made during the engagement of all our products; However we still plan to maintain our usual delivery rate.

Is this site secure?

Mousetrap LDN is an official UK LTD business with full online security and privacy protection.

Other Questions

What's your privacy policy?

We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site..

What is your return policy?

Any product may be returned providing it is presented as unworn with all necessary packaging included.